This webinar will discuss the role of communication with patients and their families and how it impacts every stage of ophthalmic care. It will describe easy to adapt strategies for optimizing communication and tools that Orbis has developed to assist practitioners in this task. Special attention will be paid to how the current COVID-19 pandemic impacts communication with patients how we can influence patients’ behavior change in the New Normal.

Lecturer: Mr. Kenneth Youngstein, Foundation for Health & Mind Development. Zurich, Switzerland


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July 28, 2020


  1. Very simple..easy to follow discussion demonstrating the centrality of communication in patient problem solving. It emphasizes the issue of getting trust from patients in order to get the correct information needed for diagnosis and treatment plan.

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